Can I unenroll in Voice ID after enrolling?
Yes and all previously saved voice prints will be deleted.
Voice ID uses over 100 unique voice characteristics, including tone, pitch, and accent, to create your one-of-a-kind voiceprint. Once you’re enrolled, we can use your voiceprint to quickly and securely verify your identity when you call Truity.
Once you're enrolled, verifying your identity on future calls takes only seconds.
Just like a fingerprint, your voice is one-of-a-kind making it a secure and reliable way to verify your identity when you call us.
Skip the verification questions and codewords! Your voiceprint will confirm your identity.
Next time you call, tell us you’d like to enroll in Voice ID. We’ll walk you through the process and create your voiceprint.
Once your voiceprint has been created, it only takes seconds to be authenticated on future calls.
If a fraudster attempts to impersonate you the system will detect discrepancies and flag the call.
Explore how Truity keeps your information safe—from fraud protection tips to the latest security tools. Your peace of mind starts here.
Yes and all previously saved voice prints will be deleted.
Just ask! Call today and your representative will help you enroll.
You don’t have to decide right away. If you’re unsure when asked about enrolling, just let us know you’re undecided. We’ll be happy to...
Voice ID is a way for us to verify your identity, similar to using a PIN or security verification questions. Your voice, just like your...
Voice ID is faster and more secure than traditional authentication methods. Plus, there are no PINs, passwords, or security questions...
No, you do not have to enroll in Voice ID. If you choose not to enroll in Voice ID, we will require you to add a verbal password to...
Very. We use over 100 unique identifiers to create your one-of-a-kind voice print, including tone, pitch, and accent. It can’t be...
Our system adapts to natural changes in your voice, like when you’re sick. It continuously learns and recognizes your unique voice...
Your voice print is composed of over 100 one-of-a-kind characteristics. Most of these, including physical characteristics like the size...
Voice ID is more secure than traditional verification methods because your voice is unique to you. Plus, Voice ID automatically...
This technology has been used successfully in real-world scenarios to protect against fraud. It’s designed to recognize your unique...
This is a completely free service we provide to protect and simplify your experience banking with us.
We’re continually searching for new ways to protect your finances and information. Scammers are always looking for ways to access your...
Yes and all previously saved voice prints will be deleted.
Just ask! Call today and your representative will help you enroll.
You don’t have to decide right away. If you’re unsure when asked about enrolling, just let us know you’re undecided. We’ll be happy to...
Learn how to protect yourself from this common scam.
Forget the hassle of codewords and security questions. With Voice ID, your voice is your password.
As the marketplace platform has grown, so has the number of scams.
Accessing your cash on-the-go is a must. Learn how we protect you and what more you can do to ensure you’re protected.
Checks are a physical way to get access to your money. Find out how we keep your account safe and what to do in case of fraud.
Stay ahead of the game and protect your assets by preparing ahead of time.
We take your transactions seriously, 24/7. Learn what it takes to protect yourself and what to do if you’re ever a victim.
Voice scams, or “vishing”, are becoming more common, with scammers using phone calls or messages to trick people into giving away...
Are you a victim of fraud? Here's what you need to do next.
Ever get a text from your credit union asking for your login details or a security code? That’s a major red flag.
Learn how to protect yourself from this common scam.
Forget the hassle of codewords and security questions. With Voice ID, your voice is your password.
As the marketplace platform has grown, so has the number of scams.
View our Privacy Policy to find out how Truity collects, shares, and protects your personal information.
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