West Branch - Lawrence, KS

Schedule an Appointment

Address:



Directions to this location

Phone: 800.897.6991 or
Please note that our 800.897.6991 phone number is currently unavailable for U.S. Cellular customers.
Services:
  • Branch
  • ITM
IMG_0028-Enhanced-NR

Hours

Lobby
Monday - Friday 9am-6pm
Saturday & Sunday Closed
Call Center
Monday - Friday 7:30am-6pm
Saturday 9am-12pm
Sunday Closed

Award Winning Service

We strive to provide you with exceptional service, and it shows! Our communities, members and employees have ranked us as a top-performing financial institution.

Best Credit Union, Mortgage Lender and Place to Work in Lawrence

Best Credit Union, Mortgage Lender and Place to Work in Bartlesville

Bronze Best Credit Union of Northwest Arkansas

Voted #1 Credit Union in Oklahoma by Forbes Magazine

Ratings & Reviews

Tracy Rose
6/13/2025
Donovan at the Olathe location was OUTSTANDING! He helped me so much with my fraud issues. He went above and beyond the call of duty. I learned so much and felt much better about my situation. I am so pleased. Thank you Donovan Baldwin!!
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Ernest Wilson
6/13/2025
Very good service.
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Charles Jones
5/29/2025
Best Credit Union!
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DWoolsey
5/27/2025
Janie was fantastic to work with. She was very responsive to questions and always available to help. Janie made our refinance as painless and simple as possible.
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DWoolsey
5/27/2025
Janie was fantastic to work with. She was very responsive to questions and always available to help. Janie made our refinance as painless and simple as possible.
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joe shmo
5/21/2025
My favorite bank and favorite assistant manager Claire has helped me with many banking situations that we difficult to solve but she saved the day.
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Elisabeth Mason
5/13/2025
I really love Truity! I have been using them for several years for business and personal. I especially love Claire at the 19th street location in Lawrence. She knows me by name and goes out of her way to make sure my needs are met! Thanks team Truity!
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Heather
5/12/2025
Janie has helped my husband, and I purchase our last 2 homes. She is always there and ready to help. She kept us informed and never let a break in communication be an issue. Buying a home is stressful and for us someone who is responsive to questions is a major must have from our Lendor. We always had a timely response and never had to do more on our end than absolutely necessary. She and our real...  See More
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Heather
5/12/2025
Janie has helped my husband, and I purchase our last 2 homes. She is always there and ready to help. She kept us informed and never let a break in communication be an issue. Buying a home is stressful and for us someone who is responsive to questions is a major must have from our Lendor. We always had a timely response and never had to do more on our end than absolutely necessary. She and our real...  See More
Posted tozillow logo image for a zillow review.
Toni Clogston
5/11/2025
Always so easy to work with the team at Truity! We love how responsive everyone is. Local banking is the best!
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Mewidekit
5/7/2025
Madison was so helpful!
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Peter Shenouda
5/2/2025
It is always great working with Claire Jones. She is very professional and handles my questions and requests in a timely manner. She is always available.
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Shannon Graham
5/2/2025
I went in today due to a lost card and needed help managing some transfers. Claire was super helpful, very professional and I was able to get it done quickly and get back to work. Thank you!!
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Melanie Loyd
4/5/2025
So delighted to experience the new Truity location. A Saturday morning visit, coffee and such accommodating staff. Chace is great. I love a Credit Union and Truity is always my first recommendation.
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Crystal Jane
4/3/2025
Donovan Baldwin was amazing And very helpful
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