West Branch - Lawrence, KS

Best Credit Union!

Janie was fantastic to work with. She was very responsive to questions and always available to help. Janie made our refinance as painless and simple as possible.

Janie was fantastic to work with. She was very responsive to questions and always available to help. Janie made our refinance as painless and simple as possible.

My favorite bank and favorite assistant manager Claire has helped me with many banking situations that we difficult to solve but she saved the day.

I really love Truity! I have been using them for several years for business and personal. I especially love Claire at the 19th street location in Lawrence. She knows me by name and goes out of her way to make sure my needs are met! Thanks team Truity!

Janie has helped my husband, and I purchase our last 2 homes. She is always there and ready to help. She kept us informed and never let a break in communication be an issue. Buying a home is stressful and for us someone who is responsive to questions is a major must have from our Lendor. We always had a timely response and never had to do more on our end than absolutely necessary. She and our real...  See More

Janie has helped my husband, and I purchase our last 2 homes. She is always there and ready to help. She kept us informed and never let a break in communication be an issue. Buying a home is stressful and for us someone who is responsive to questions is a major must have from our Lendor. We always had a timely response and never had to do more on our end than absolutely necessary. She and our real...  See More

Always so easy to work with the team at Truity! We love how responsive everyone is. Local banking is the best!

Madison was so helpful!

It is always great working with Claire Jones. She is very professional and handles my questions and requests in a timely manner. She is always available.

I went in today due to a lost card and needed help managing some transfers. Claire was super helpful, very professional and I was able to get it done quickly and get back to work. Thank you!!

So delighted to experience the new Truity location. A Saturday morning visit, coffee and such accommodating staff. Chace is great. I love a Credit Union and Truity is always my first recommendation.

Donovan Baldwin was amazing And very helpful

Edit: the righted the wrongs, and were so kind to help me out the next day! Thank you! Before: So rude & the customer service takes forever. They add fees just for wanting to pay over the phone, then they won’t let you use two different cards.

Kadie Griggs is the best! she was so helpful/friendly with setting up my new account, quick and easy. highly recommend her!