Is sending money with Zelle safe?
Zelle is a great way to send money to friends, family, or others you trust, such as your personal trainer, babysitter, or neighbor. If you do not know the person or are not sure you will get what you paid for (for example, items bought from an online bidding or sales site), we recommend you do not use Zelle for these types of transactions, which are potentially high risk.
Zelle does not offer a protection program for any authorized payments made with Zelle - for example, if you make a purchase using Zelle, but you do not receive the item, or the item is not as described or as you expected.