I cannot enroll my mobile number with Zelle
Your email address or U.S. mobile phone number may already be enrolled with Zelle at another bank or credit union. Call our customer support team and ask them to move your email address or U.S. mobile phone number to Truity Credit Union so you can use it for Zelle.
Once customer support moves your email address or U.S. mobile phone number, it will be connected to your Truity Credit Union account. You then can send and receive money with Zelle through the Truity Credit Union mobile app. Please call Truity Credit Union customer support toll-free at 800.897.6991 for help.