How do I verify a PayDirect microdeposit?
If you manually added an external account, you must verify it before using it for a PayDirect payment.
To verify your account:
- Check your external account for the PayDirect microdeposit. It typically arrives within 1–3 business days.
- Find the reference code in the microdeposit transaction details.
- Sign in to Truity Digital Banking and select Payments > PayDirect.
- In PayDirect, go to Settings > Manage Funding.
- Select Verify next to the pending account.
- Enter the reference code and follow the prompts to complete verification.
Important:
If the code expires or is entered incorrectly three times, the account may need to be added again.
