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How do I verify a PayDirect microdeposit?

If you manually added an external account, you must verify it before using it for a PayDirect payment.

To verify your account:

  1. Check your external account for the PayDirect microdeposit. It typically arrives within 1–3 business days.
  2. Find the reference code in the microdeposit transaction details.
  3. Sign in to Truity Digital Banking and select Payments > PayDirect.
  4. In PayDirect, go to Settings > Manage Funding.
  5. Select Verify next to the pending account.
  6. Enter the reference code and follow the prompts to complete verification.

Important:

If the code expires or is entered incorrectly three times, the account may need to be added again.