How do I file a claim if I suspect Identity Theft?
Our Preferred and Advantage checking accounts offer the added benefit of Identity Theft Protection. If you are a covered account holder and suspect identity theft, a professional Privacy Advocate is available to you by calling 1.866.628.9034*. The Privacy Advocate can help determine if you are a victim of identity theft; if not, the call can put your mind at ease.
Fully Managed Identity Theft Recovery Services extends to cover three generations of the primary member's family. If you suspect fraud for anyone other than the primary account holder, the primary and affected person must be present on the call.
For more information, visit https://www.truitycu.org/idtheftservices or truitycu.nxgstrategies.com/
*ext. 1: If you are already enrolled, ext. 2: For more information or assistance with enrolling, ext. 3: For Spanish.