How do I change my username or password in digital banking?
You can change your username or password at any time in digital banking.
To change username:
- Log in to Digital Banking
- Select your username icon in the top right corner. Or the Truity app, tap the hamburger button (3 lines stacked) at the top left.
- In the app, tap on your name at the bottom of the menu
- Select Settings and then select the Security option
- In the Username field, select Edit on the app. Tap Change username
- Enter your current password when prompted
- Change your username and choose Save
To change your password:
- Log in to Digital Banking
- Select your username icon in the top right corner. Or the Truity app, tap the hamburger button (3 lines stacked) at the top left.
- In the app tap on your name at the bottom of the menu
- Select Settings and then select the Security option
- In the Password field, select Edit on the app tap Change password
- Enter your existing password, and then enter a new password
- Select Save