How can I check my balance over the phone?

  • Digital Banking

You have several ways to quickly and securely check your account balance:

1. Use Digital Banking

Manage your money anywhere, anytime using your computer or mobile device.

  • On desktop: Click the “Log In” button at the top right corner of our website.
  • On mobile: Download the free Truity app from your app store.Digital banking is convenient, secure, and can be personalized to your liking.

2. Call Penny, Our 24/7 Digital Assistant

You can also check your balance by phone with Penny, our virtual assistant.

  • Call 800.897.6991.
  • From the main menu, choose Account Services to speak with Penny about your balance.
  • Penny will provide your balance and can also help with other common requests.