When Can I Trade?
Stock trading follows U.S. market hours and closes on federal market holidays. Trading is unavailable on days like New Year’s Day, Memorial Day, Independence Day, Thanksgiving, and Christmas.
Some days have early market closures, typically ending at 1:00 p.m. ET, such as the day before Independence Day, the day after Thanksgiving, and Christmas Eve.
Bank holidays may also delay cash transfers or settlement times. Markets may close unexpectedly during national days of mourning.
Can I Move Investments from Another Brokerage?
Yes. You can transfer eligible assets from another brokerage into your InvestiFi Securities account. You’ll need to contact InvestiFi Securities to request a transfer form and provide a recent account statement.
Can I Transfer My InvestiFi Portfolio Elsewhere?
Yes. You may move your investments to another brokerage using the Automated Customer Account Transfer Service (ACATS). Transfers must be made in whole shares and are initiated by the receiving firm.
What Order Types Are Available?
At this time, all trades are placed as market orders. Additional order types, such as limit orders, may be offered in the future.
Are My Investments Taxable?
Investments may have tax implications depending on your activity. InvestiFi does not provide tax advice, so it’s best to consult a tax professional. Your transaction history and trade records are available in the investment portal for reference.
Where Are My Investments Held?
Your cash and securities are held in a brokerage account at RQD* Clearing LLC, a qualified custodian and registered broker-dealer. RQD executes trades and safeguards assets on behalf of InvestiFi Securities.
Who Is Eligible to Trade?
Only account holders over the age of 18 and in good standing with the financial institution can buy, sell, or hold assets. Trust Account Holders and Commercial Accounts are not supported. Account holders residing in TX, ID, or NY are unable to trade.
Is Truity a Broker-Dealer?
No. Truity Credit Union does not offer or insure investment products. Securities and brokerage services are provided by InvestiFi Securities LLC, a member of FINRA and SIPC. You’ll open a brokerage account with InvestiFi Securities before trading.
Can I Transfer a Retirement Account?
Retirement account transfers are not supported at this time.
Can I Trade Options?
Options trading is not currently available.
How Do Dividends Work?
Dividends are payments some companies make to shareholders from their earnings. If you earn dividends, they are automatically deposited into your checking or savings account.
What Happens If I Close My Account?
Before closing your brokerage account, you’ll need to either sell your investments or transfer whole shares to another brokerage. If you close your Truity checking account first, you’ll lose access to trading and dividend deposits. Contact InvestiFi Securities before closing any accounts to review your options.
Can I Buy Fractional Shares?
Yes. You can invest in fractional shares starting at just $1, making it easier to invest in higher-priced stocks.
Why Did I Receive a Deposit Without Selling Anything?
You may receive deposits from dividends, corporate actions, or unused funds from a previous purchase. These occur automatically and require no action from you.
Can I Update My Risk Preference?
Yes. Your risk tolerance can be adjusted anytime through your account settings.
Can I Change My Trusted Contact?
Yes. Trusted contact information can also be updated in your account settings.
Important Reminder
All investing involves risk, including the potential loss of principal. Investment products are not insured by the NCUA.