FRAUD ALERT: Truity will never contact you to ask for account credentials or authentication codes. Ignore any such request and call us immediately at 1.800.897.6991.

PIN Based Access:
Members are assigned their own personal identification number (PIN) in order to access their account from an ATM.

Daily Limits

Debit and Credit Cards are subject to daily withdrawal or purchase limits to protect accounts. Contact us to find out your limit.

ATM Security

Truity locations follow best practices in ATM hardware security, including up-to-date monitoring systems.

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ATM Safety

Accessing your cash on-the-go is a must. Learn how we protect you and what more you can do to ensure you’re protected.

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Check Security

Checks are a physical way to get access to your money. Find out how we keep your account safe and what to do in case of fraud.

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Debit & Credit Card Safety

We take your transactions seriously, 24/7. Learn what it takes to protect yourself and what to do if you’re ever a victim.

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How to protect yourself from voice scams

Voice scams, or “vishing”, are becoming more common, with scammers using phone calls or messages to trick people into giving away...

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Watch Out for These Common Text Scams

Ever get a text from your credit union asking for your login details or a security code? That’s a major red flag.

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Learn how to protect yourself from this common scam.

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Voice ID Coming Soon!

Forget the hassle of codewords and security questions. With Voice ID, your voice is your password.

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Watch Out for Social Media Marketplace Scams

As the marketplace platform has grown, so has the number of scams.

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Fraud Contacts

M-F, 7:30am-6pm: 800.897.6991
or
After Hours, 24/7:

Card Fraud or ID Theft?

Domestic: 888.918.7313 International: 727.299.2449

Lost or Stolen Dedit Card?

888.518.7867

Lost or Stolen Credit Card?

Domestic: 866.820.5697 International: 303.967.1096