Locations and Hours

I visited the Truity Credit Union on Washington Ave last week and felt compelled to comment. Upon arriving I was greeted by a representative named John Dyer. He was polite, friendly and sympathetic to my need for direction and help. I was certainly surprised by his ability to hear me, not just listen and take control to finish. In today's society, John was a breath of fresh air. Just for a moment ...  See More

It is always great working with Claire Jones. She is very professional and handles my questions and requests in a timely manner. She is always available.

Always so easy to work with the team at Truity! We love how responsive everyone is. Local banking is the best!

I really love Truity! I have been using them for several years for business and personal. I especially love Claire at the 19th street location in Lawrence. She knows me by name and goes out of her way to make sure my needs are met! Thanks team Truity!

My favorite bank and favorite assistant manager Claire has helped me with many banking situations that we difficult to solve but she saved the day.

Donovan at the Olathe location was OUTSTANDING! He helped me so much with my fraud issues. He went above and beyond the call of duty. I learned so much and felt much better about my situation. I am so pleased. Thank you Donovan Baldwin!!

Just a note to let you know that Samuel Duncan was so helpful in the bank last week! I couldn’t have done it without his expertise and I appreciate it so much! Thankful!! Sincerely Barbara Mock

Katie Allen was terrific to work with. Organized, efficient and very knowledgeable!

If you were looking for someone to help you with your financial goals and needs please see Donovan. He is absolutely patient and was amazing to work with he took time to explain things to me and break them down to me in a way that would help me better understand them and better focus on my financial goals. Again I cannot recommend Donovan absolutely amazing help!!!!!

This is my absolute favorite location in all of Lawrence. Ricardo is the greatest bank teller. He has been so nice and works so well with my banking steps. He is great with my whole family and my preferred banker. Just makes being an adult so much easier!

Ricardo always a great attitude and friendly service. Very knowable one of my all time favorite employees at Truity!!!!

Ricardo, the bald guy, was amazing! I recently moved to an area without any Truity branches and he helped me identify several other local credit unions where i can go to deposit and withdraw cash from my truity account.

Ricardo was very helpful in getting our cash deposit taken care of. Afterwards, he helped by letting us know there were locations in our home town through other cooperating Credit Unions we could deposit and withdraw cash.

I’m not one to write reviews. It is important to me to recognize Russell Ramirez is an absolute leader in customer service at Truity Credit Union. His excellent work allowed me to learn more about best ways to handle finances. Truity, Russell is exceptional!

Truity has been my credit union since I moved here about 4 years ago. They have everything I could want out of my credit union; incredible customer service, multiple locations in our area, and good systems like the app and ITMs.