Truity Credit Union respects your privacy. This Privacy Policy (the “Policy”) governs how we treat the Personal Information that we collect and receive from you in connection with your use of the SMS Service (“Service”). This Policy is incorporated into the Terms of Service.

We will only use information you provide to transmit your text message. Truity Credit Union will not share your mobile number, your opt-in choice, or any information gathered by using the text messaging service with anyone. Nonetheless, we reserve the right at all times to disclose any information as necessary to satisfy any legal, regulatory or governmental request, to avoid liability, or to protect our rights or property. When you complete forms online or otherwise provide an organization the information in connection with the service, you agree to provide accurate, complete, and true information. You agree not to use a false or misleading name or a name that you are not authorized to use. In our sole discretion, if we believe that any such information is untrue, inaccurate, or incomplete, we may refuse you access to the service and pursue any appropriate legal remedies.

Truity Credit Union offers to provide you with certain non-emergency, automated text messages sent to your mobile phone or device under the Telephone Consumer Protection Act. By indicating your consent to receive those services, you agree to the following terms:

  1. Consent.
    You expressly authorize Truity Credit Union to contact you via text message, sent to the mobile phone number you have provided, for purposes that may include, but not be limited to, marketing/advertising, communications about existing accounts and loans, and notifications of non-sufficient funds.  
  2. Your Representations.
    By consenting to SMS terms and conditions, you represent that you are the owner of, or an authorized user of, the wireless device whose telephone number you have provided to subscribe to the Service. You represent that you are authorized to provide the cellular phone number or numbers you used to enroll in the Service.
  3. Charges.
    Truity Credit Union does not charge a fee for the Service. However, message and data rates of your wireless carrier may apply to messages sent to you by Truity Credit Union, depending on your plan.
  4. Data Collection and Use.
    Data obtained from you in connection with this Service may include your mobile phone number, your carrier’s name, date, time, the content of your messages, and other information that you may provide. We will not sell your information to any other party. We reserve the right at all times to disclose any information as necessary to (a) satisfy any law, regulation, or governmental request; or (b) protect our rights or property.
    In the event there is a conflict between these Terms of Use and Truity Credit Union’s Privacy Policy, the Privacy Policy controls.
  5. Messaging or Transmission Failures.
    Truity Credit Union is not responsible for any delays or failures in your receipt of any text messages.
  6. Geographic Limitations.
    The Service is available only in the United States. You may not subscribe to the Service if you reside in any other country.
  7. Termination of Service.
    Truity Credit Union may suspend or terminate the Service at any time. You may opt-out of the Service at any time by emailing Talk2Us@truitycu.corg, writing to us at Truity Credit Union, PO Box 1358, Bartlesville, OK 74005, or texting STOP when you receive an automated message.

Please view our full Privacy Policy here.