Fraud Alert: Ignore suspicious calls or texts asking to verify purchases. Scammers use this to steal digital banking information. If you have already responded, call us immediately at 1.800.897.6991.

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Fraud Prevention Checklist

Security Center > Fraud Prevention Checklist

Your credit cards, social security card number, and bank account numbers can prove to be a lot more valuable than your money. So you need to protect them with all you’ve got.

  • Verify and update your contact information with your financial institution and card issuers: home, mobile, and work numbers, and any email addresses associated with your account.
  • Add code words, PINs or any secondary elements available for accounts, cards, phone, cable, electric, etc.
  • Review your account transactions frequently; at minimum, monthly.
  • Use unique passwords/PINs for each application or card.
  • Don’t allow passwords to be saved for you.
  • Use wrong answers, like “frog,” for security questions.
  • Don’t write PINs on cards or store PINs, passwords or checks in obvious or logical places.
  • Do not provide account information through text, emails, or phone calls you did not initiate.
  • Do not open emails from anyone you don’t know.
  • Tell your bank or credit union when you are depositing a check or money order received through non-routine channels.
  • Review your credit report at all three bureaus annually.
  • Be careful with the information shared on social media sites, i.e. Facebook, LinkedIn.
  • Use anti-virus and anti-spyware software and keep it up-to-date.
  • Keep your browser and operating system up-to-date.
  • Be careful when using public computers.