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Truity Credit Union Blog > January 2020 > Experiencing the Credit Union Difference Part 2

Experiencing the Credit Union Difference Part 2

  • 1/24/2020

As a member of Truity Credit Union, you are uniquely positioned to manage your finances and watch your money grow on the best possible terms. Like the member of an elite club, you are entitled to exclusive privileges and individualized service, courtesy of your credit union.

Let’s take a quick look at some of the benefits you can enjoy as a member of Truity Credit Union.

1. Highly personalized service

Credit unions are well known for the highly personalized and attentive service they provide to members. A 2017 American Customer Satisfaction Index Finance and Insurance Report found that members rate credit unions as having better service than banks, scoring an average of 82 out of 100. It’s part of what makes credit unions unique.

When you step through the door of Truity Credit Union, you know you’ll always be welcomed by familiar faces, warm smiles and friendly greetings. There are no impersonal tellers who don’t know you or your financial situation — just our helpful member consultants who treat you like family. No matter your age or stage, we’re happy to guide you through any monetary challenge and assist you in reaching your financial goals.

At Truity Credit Union, our outstanding member service means we’re personally invested in your financial well-being and only want to see you succeed. Even if your credit history or background is not entirely favorable, we will work quickly to help you determine your best options for financial health. We also host education seminars for members and the larger community throughout the year, enabling you to broaden your money knowledge and how to make smarter choices with your dollars.

2. Increased value for your money

As a not-for-profit cooperative, your credit union works to keep overhead costs and expenses as modest as possible. Truity Credit Union is proud to pass these savings on to you in the form of low or no account fees, better loan terms and higher dividend payments on your savings.

According to a report by the Credit Union National Association (CUNA), which studied credit unions in New York from March of 2017 through March of 2018, credit unions provided average financial benefits that were equivalent to $85 per member and $178 per household. Another 2018 study performed by Bankrate found that 84 percent of the nation’s 50 largest credit unions offered their members checking accounts with no monthly maintenance fee.

At Truity Credit Union, we don’t have outside investors to answer to. This enables us to be more attuned to your needs without worrying about increasing our own worth. Our not-for-profit status frees us to offer you optimal terms on share certificates, savings accounts and more. It’s more money in your pocket just for being a member of Truity.

3. A voice in how the credit union operates

As mentioned, your credit union does not need to answer to stockholders. Instead, we are member owned, operating with only your best interests in mind.

As a full-fledged member of Truity, you have a voice in how your credit union runs. You are invited to cast your ballot in elections for our volunteer board of directors. The board is then charged with oversight of the credit union and forming all official decisions regarding the way the credit union operates. Our board comprises members of the credit union, just like you. This means the decisions they make will always be advantageous to our membership and to the general community instead of trying to pander to outside stockholders. We’re all about doing what’s best for our members.

4. A chance to give back to the community

At Truity, we’re strong believers in giving back to the community. We support many community initiatives and organizations, and we are committed to making decisions that benefit the entire community. We actively give and volunteer to several charitable organizations in all our markets, including The United Way, Habitat for Humanity and others. When you choose Truity Credit Union, you’re also choosing to give back to your community.

As a member of Truity Credit Union, you are entitled to enjoy all of these benefits and so much more. Whatever your particular needs are, we’re here to help you manage your finances every step of the way. Call or stop by to learn how to best make your membership work for you.

Experience the credit union difference!