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Truity Credit Union Blog > April 2020 > Avoiding Fraud During COVID-19 Pandemic

Avoiding Fraud During COVID-19 Pandemic

  • 4/17/2020

Amid the COVID-19 outbreak, fraudsters are still at large and looking for new ways to scam consumers. Stay alert! We’ve put together tips to help you avoid being a victim and common scams to watch out for.

  • The IRS will never call and ask you to send more money or ask for you to send money back, in any form (including gift cards). For example, anyone sending you a check and asking for a portion to be sent back in gift cards is attempting fraud.
  • Government agencies will never call you to ask for personal information or money. Scammers often spoof numbers to trick you into responding. 
  • Do not respond to calls or texts from unknown numbers, or any others that appear suspicious. 
  • Never share your personal or financial information via email, text messages or over the phone. This includes your social security number, birth date, contact information or debit/credit card information. 
  • Be cautious if you’re pressured to share any information or make a payment immediately. 
  • Do not click links in a text message. If a friend sends you a text with a suspicious link that seems out of character, call them directly to make sure they weren’t hacked. 
  • Always check on a charity (by calling or looking at its actual website) before donating.
  • Avoid sharing your personal information on social media. “About me” quizzes are a fraudster’s door into your personal life. Questions such as “Where were you born?” or “Number of pets and their names?” are commonly used as security questions on accounts.
  • Scammers are now calling consumers of local banks and credit unions to gather information, making it easier for them to commit fraud. The call may even appear as Truity Credit Union on your caller ID. 

Remember, Truity will NEVER call, text or email you to verify online banking or mobile banking usernames, passwords, verification codes or debit/credit card information. If you get a call from someone claiming to work at Truity that you suspect is fraud, hang up and call 800.897.6991.

While we do have safeguards in place to protect your accounts, giving out personal information puts you at risk. If you have questions or would like more information on keeping your money or identity safe, please contact us. We’re here to help. 

Click here for the latest Truity updates on COVID-19.   

Check out these articles for more information on COVID-19 scams:

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