All branches will be closed in observance of Memorial Day on Monday, May 27. | Mobile and Text Banking will be unavailable Tuesday, May 28 from 11pm CST until Wednesday, May 29 at 3am CST for scheduled maintenance. We apologize for any inconvenience this may cause.
Contact Navigation
Current Promotions and News Ads
Main Content Area

Frequently Asked Questions

Question

I enrolled my phone number but did not receive a text message. What should I do? - FAQ

Answer

Typically you should receive a text message within a few minutes after enrolling, however sometimes mobile carriers experience delays which slow down text message delivery. While waiting, make sure your phone has a wireless signal. In addition, be sure you entered the correct phone number on the enrollment site. If you still do not receive it, try to enroll again. If the problem continues, contact your wireless carrier to be sure text messaging is enabled on your phone.

Didn't answer your question?