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Frequently Asked Questions


How do I use my card with the EMV chip? - FAQ


Using your card is different. Not harder, just different. Just like before, some merchants will require a signature and others may require a PIN. 

  • Insert the chip end of your card into the terminal with the chip facing up.
  • Keep your card in the terminal and follow the prompts on screen.
  • Remove your card when prompted and take your receipt.
Keep in mind, you may need to sign for your purchase.

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