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Frequently Asked Questions


How do I make a deposit using Mobile Deposit? - FAQ


  1. Download the Truity Credit Union app thru Google Play or the Apple Store.
  2. Launch the Truity Credit Union app
  3. Click on the Plus button on the bottom of the screen
  4. Select ‘Deposit’
  5. Endorse the back of the check and write ‘mobile deposit’
  6. Take a picture of the front and back of the check using the prompts
  7. Enter check amount and select deposit account
  8. Review Deposit and submit the item
  9. Review item before final acceptance and read disclosure
  10. Submit the check

Mobile Deposit is only available on iPhone (3GS or higher) with iOS 5.0 or higher, an iPad (2 or higher) with iOS 5.0 or higher, or an Android handset with OS 2.2 or higher to use Check Deposit. Older iPhones and devices without a camera, such as the iPad 1 are not supported. The iPod touch is not supported at this time.

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