COVID-19 Update

The safety of our members, communities and employees is our first priority. At this time our lobbies are open and appointments are also available. We encourage members who are financially affected by COVID-19 and in need of assistance to complete this form. If you are interested in applying for a Payment Protection Program (PPP) loan or have questions about helping your business, contact us.

Lobby and Drive-thru Hours Vary By Location*
*View Location Availability

Call Center and Chat hours
Monday-Friday 7:30 a.m.-6:00 p.m. (CST)
Saturday 9 a.m.-12 p.m. (CST)

1.800.897.6991

Truity Credit Union, P.O. Box 1358, Bartlesville, OK 74005-1358

If you are exhibiting any symptoms of COVID-19 or are caring for someone who has tested positive, please utilize our drive-thru services, Contact Center and digital banking options for all teller-related transactions. Please use the chart below to determine the easiest way to perform specific transactions and services.

Service	How You Can Access
Cash & Checks
Deposit a Check	Mobile App Branch Lobby Branch Drive-Thru Night Drop Box
Deposit Cash	Branch Drive-Thru Branch Lobby Night Drop Box
Withdraw Cash	ATM Branch Lobby Branch Drive-Thru Retail Point-of-Sale Transaction
Cash a Check	Branch Drive-Thru Branch Lobby
Loan & Account Services
Make a Loan Payment	Digital Banking Web Payment Center 800.897.6991 Branch Lobby Branch Drive-Thru Night Drop Box Mail in a payment (checks only) Truity Credit Union, P.O. Box 1358, Bartlesville, OK 74005-1358
Transfer Funds	Digital Banking Branch Lobby ATM 800.897.6991 Branch Drive-Thru
Modify a Certificate (Certificates automatically renew)	Branch Lobby Branch Drive-Thru 800.897.6991 Digital Banking Secure Message Schedule Lobby Appointment
Apply for a Loan	Branch Lobby Apply Online 800.897.6991
Apply for a Home Mortgage	Branch Lobby Apply Online
New Accounts
Open a New Account	Branch Lobby Apply Online Schedule Lobby Appointment 800.897.6991
Open a HSA or IRA	Branch Lobby Schedule Lobby Appointment
Open a Business Account	Branch Lobby Schedule Lobby Appointment
Other
Complex Transactions	Branch Lobby Schedule Lobby Appointment
Questions Regarding Other Services	Branch Lobby 800.897.6991
Specialized Services (no coin service)	Branch Lobby Schedule Lobby Appointment
Access Safe Deposit Box	Branch Lobby Schedule Lobby Appointment
Signature Guarantee	Branch Lobby Schedule Lobby Appointment

Digital Banking Features and Functionality

Digital Banking allows for you to manage your accounts anywhere you go—any way you like. Access your basic features, plus more.

Card Management

Manage your Truity credit or debit cards.

Transfers

Transfer to and from your Truity accounts and other institutions.

Check Management

Deposit^†, view, order and issue checks.

My Finance

Create budgets and get a view of your overall financial health.

Manage Your Mortgage

Access all your mortgage details and make payments.

Set Up Alerts

Get balance, transaction, and login notifications for each account.

Add Photos

Keep track of your receipts by adding photos to your transactions.

Secure Messaging

Start a secure conversation while viewing your transaction details.

Account Management

View balances, activity, check images and search transactions.

Pay Bills or a Person

Manage bills and pay your friends via the app or your desktop.

Find Locations/ATMs^†

Find branch locations, shared service centers and ATMs.

View Documents

View eStatements, tax documents, and credit card statements.

Download Truity's App Now

Everything you can do on a desktop, you can do in the app. Log in faster with quick access and use mobile deposit.

Available on the App Store Available on Google Play

*TouchID only available on iPhone 5s and newer and on select Android™ devices. Passcode can be found on Android™ and iPhone® Devices.

**Mobile Banking website does not include TouchID, Passcode, or check deposit functionality.