Fraud Alert: Ignore suspicious calls or texts asking to verify purchases. Scammers use this to steal digital banking information. If you have already responded, call us immediately at 1.800.897.6991.

Truity Credit Union

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Report a suspicious email or website

Help us combat fraud. If you see anything that looks out of the ordinary (including suspicious looking emails and websites), tell us and we’ll investigate.

If you believe you've received a Truity-related phishing email, follow these steps right away:

  1. Forward the entire email to ReportScams@TruityCU.org.
  2. Do not alter the subject line or forward the message as an attachment.
  3. Delete the suspicious email from your inbox.

We'll look into it and email you a response to let you know if it is indeed fraudulent. In the meantime, don't click any links or download any attachments within the suspicious email.

Learn more about phishing scams

If you believe you've received a Truity-related text message, follow these steps right away:

If you get a suspicious text message that you believe is from Truity, take a screenshot of the message and email the image to ReportScams@TruityCU.org.


Related FAQs

Received a suspicious message?

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