Frequently Asked Questions

Question

What if I have never used online banking before? - FAQ

Answer

If you have never logged in to online banking before, you will need to enroll first before proceeding. Go to the home page of online banking and click on the Enroll Now Button. You will be asked to fill out the following information:

  • First Name
  • Middle Initial
  • Last Name
  • Address
  • City
  • State
  • Zip Code
  • Account Number
  • Phone Number
  • Email Address
Once submitted, your enrollment will be processed and you will be notified within one business day that your username and password has been created in the system. Then you'll be ready to log on to online banking.

To see a visual tutorial on how to log on for the first time, see the video on First Time Log On, or see the tab labeled First-Time Login for specific information about logging in for the first time.

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