Frequently Asked Questions

Question

How do I log in to online banking with a business account? - FAQ

Answer

For your initial log in to online banking, your user credentials are as follows:
Online Banking ID: CU plus the account number minus leading zeros (i.e. CU123456)
Online Banking Password: Your initial password could be one of the following:

  1. CU plus the last four digits of your Tax Identity Number OR
  2. CU plus the last four digits of the responsible account holder’s Social Security Number
To confirm your initial password, you will need to call the Credit Union BEFORE logging in to online banking. If you attempt to log in to online banking without confirming your password first, you may lock yourself out of your account and will need to call the Credit Union to have your account unlocked.

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