There is currently no charge associated with this service. However, there may be charges associated with text messaging and data usage on your phone. Check with your wireless phone carrier for more information.
Text Banking will work on any text message (SMS) capable phone from one of our supported carriers.
A tablet-optimized Mobile Banking application is available for the iPad, Android tablet and Kindle Fire devices.
Mobile Banking is supported on most phones with a mobile web browser that supports cookies. In addition, the mobile application is available on many smartphones including: iPhone, Android and BlackBerry. Mobile web can be found by entering the mo...
Yes, the mobile banking service utilizes best security practices such as HTTPS, 128-bit SSL encryption and site time-out when the session expires.
Check your phone settings to make sure you do not have Alpha-only enabled on the keypad.
If while using the mobile banking service your internet connection is lost you will need to verify whether or not your transaction completed. First ensure your internet connection is restored and then log back in to mobile banking. Prior to creati...
You will receive a confirmation screen at the end of the process confirming the transaction and the details of that transaction.
Login to mobile banking, select an account by clicking on it from the initial screen. Next, click on the search button on the right hand side of the screen underneath your balance. Input your search details and click search. You have the ability...
Yes, complete the Mobile Registration process to enroll with Mobile Banking.
After submitting the check, you will see “payment successfully scheduled” at the top of the screen. Within the Deposit check feature, under recent, you will see if what the status of your check is. It will say one of three things:
Safari versions below 5.1.7 are not compatible with bill pay at this time. In order to view this properly we suggest upgrading to the latest version of Safari, or using Internet Explorer 8 or 9, or Firefox.
The Remember this device setting will expire after 60 days of inactivity within the Mobile Registration system.
Activation codes expire after a specific period of time (usually 24 hours). If you need a new one, return to the mobile banking enrollment site (called the Mobile Banking Center) and request a new activation code.
Typically you should receive a text message within a few minutes after enrolling, however sometimes mobile carriers experience delays which slow down text message delivery. While waiting, make sure your phone has a wireless signal. In addition, be...
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